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Moama Lights FAQs

Moama Lights FAQs 2024

What is Moama Lights?
Set against the picturesque backdrop of Moama’s Horseshoe Lagoon, Moama Lights offers an immersive sound and light trail that shares stories through state-of-the-art installations, projections, and cutting-edge moving light technology.

Produced by the world-class design studio Mandylights, Moama Lights 2024 marks the event’s fourth instalment. It promises to guide visitors through a new experience, celebrating the enchantment of the bush after dark. This year, we take delight in the lagoon and red gum floodplains, transforming nature’s wonderland into a vibrant spectacle that emerges as darkness falls.

Moama Lights will run over four weekends, from Thursday to Sunday from July 5 to July 28 2024, with tickets sold for specific session times.

Where is Moama Lights located?
Moama is situated on the Murray River, on the border of NSW and Victoria, 205km north of Melbourne and 800km south of Sydney.

Moama Lights is presented within Moama’s Horseshoe Lagoon Reserve, event entry is via the Kerrabee Soundshell gardens, located at 4 Blair Street.

Entry into Moama Lights
Moama Lights is a ticketed event. No ticket, no entry.

The show entrance can be accessed via Blair Street, directly behind Moama’s Kerrabee Soundshell and under the Echuca Moama bridge. There is no entry into the event from Shaw Street.

Please have your ticket available for scanning at the entry gates.

Moama Lights Ticketing
Tickets are only available to purchase using a credit card, either online from 123tix or by phoning 123Tix on 1300 001 238.

How much are tickets?
- Adult: $22

- Children (Ages 3 - 16): $11

- Family (2 Adults & 2 Children): $55

- Children under 3 years old can attend for free; when purchasing tickets, kindly indicate the number of children under 3 accompanying you.

**Please note that additional booking fees and card charges apply to all ticket prices**

*All prices include GST*

Please note children under 16 must be accompanied by an adult.

Are there specific session times?
Yes. To enable smooth access to the event for large crowds, you must select which session time you wish to attend (e.g. 6:30pm, or 7:00pm) and you must attend at this time. Please carefully select which session time you choose to attend. You must arrive at least a few minutes before your session time. If you do not arrive in time for your session, you are not guaranteed entry during a later session, as they are often sold out.

What are the event dates and session times?
In 2024, Moama Lights will run from Friday 5 July until Sunday 28 July (Thursdays to Sundays). Sessions are offered at half hourly intervals, starting from 6 o’clock (excluding the Low Sensory Session to be held on Thursday 18 July, which runs for one hour). Final session times for each night vary, so check the ticketing website for specific details.

How can I apply to have my food truck at the Moama Lights event?

To apply to have your food truck at the Moama Lights event, please email your inquiry to khayes@murrayriver.nsw.gov.au. Please include details about your food truck, such as its name, cuisine type, menu offerings, and details of relevant permits or licenses you hold. Note catering operators must operate fully self-contained outlets. Self-contained meaning all food preparation, wash up facilities and service frontage is contained within the space of the outlet itself.



What is your ticket refund and cancellation policy?

Event Ticket Refund Policy:
Please ensure to read and understand the following terms and conditions before purchasing your event ticket.

Tickets are non-refundable and must be obtained from the authorised ticketing agency, 123 Tix. It is your responsibility to ensure that you have selected the correct tickets for the event and have reviewed all relevant event information. No refunds will be granted in the event of any errors made during the ticket purchase process.

Changes to ticket dates and/or session times can be made up until 30 June 2024, by contacting 123 Tix (on ph: 1300 001 238). There will be an additional booking fee for change of date and/or session. From 1 July 2024, there will be no changes to ticket dates and/or session times permitted, under any circumstances.

General Information:
In the case of adverse weather conditions, the Moama Lights event will not be cancelled unless instructed to do so by the emergency services in extreme circumstances.

Refund and Cancellation Policy:
Unless required by law, no refunds will be given for any Event Ticket or any portion of an unused Event Ticket. This includes instances where there have been changes to the event, denial of entry or eviction from the event site or VIP areas as per event terms, failure to attend the event, arrival after the performance has commenced, departure from the event site before the performance concludes, or purchasing the incorrect type of Event Ticket.

In the event that the Organiser cancels the Event (either wholly or partially) due to circumstances beyond their reasonable control, such as acts of God, extreme weather, bushfires, war, council or government rulings or decisions, actions or decisions of the police or other authorities, refunds will be at the sole discretion of the Organiser.

If the Event is postponed to a later date, ticket holders will have the option to transfer their tickets to the new date.

After you have entered, you are welcome to remain in the event arena for as long as you would like to.

Do I have to purchase a ticket in advance? Can I buy a ticket on the day?
It are strongly recommended that you purchase a ticket in advance, as tickets are limited and sessions often sell out. If there are tickets still available on the day you wish to attend, these can be purchased online and over the phone anytime, or at the box office at the site entrance from 5.45pm.

Please note cash payments are not accepted at the box office. Payments are to be made by card only.

Where can I park?
There is no parking available at the entrance to Horseshoe Lagoon and there is LIMITED PARKING AVAILABLE at Kerrabee Soundshell (off Blair Street). Limited disabled parks will be available across the road from the Soundshell and event entrance.

Parking is available within walking distance along the following streets:

  • Meninya Street
  • Blair Street (on the eastern side of Meninya Street)
  • in the Echuca Street carpark (behind the Post Office) and
  • Shaw Street (please note there is no access to the event via Shaw Street).

There will be a designated drop-off area, along Blair Street, near the Soundshell, which is strictly drop off/pick up only – no standing. Where possible, we encourage small children and anyone with mobility issues to be dropped off in the drop off zone.

How long is the trail? What is the terrain like?
The trail is roughly 1km long. Moama Lights takes place at Moama's Horseshoe lagoon, which is a natural bush setting with a horseshoe shaped lagoon. The trail is includes sections of concrete footpath, boardwalk and a small section of pathway that is dirt and may be uneven. Some sections may have a slight incline and decline.

Who manages Moama Lights?
Moama Lights is organised by Murray River Council in partnership with Mandylights, an expert lighting and entertainment company.

Who is Moama Lights suitable for?
Moama Lights is suitable for all ages and abilities. Please note the show is conducted at night, and includes smoke, loud sound, dark pathways, some minor uneven terrain and flashing lights. We do our best to provide good access for prams and wheelchairs.

Will there be a low sensory session?
Yes. A special session of Moama Lights will be offered to accommodate people with specific sensory needs on Thursday, 18 July 2024 at 6 pm. The sensory session is aimed at people with specific sensory needs and those who would benefit from a more relaxed environment. The audio volume will be lowered or removed in some cases, and jarring sounds, high moving, and strobe lighting will be removed from the show.

This session has been specially designed for those with sensory sensitivities and will be different to the standard show.

What if it rains? What should I wear?
Moama Lights is an outdoor, all-weather event and will proceed if it is raining. Moama Lights will not be cancelled due to adverse weather, except on the advice of emergency services in extreme conditions. It is recommended that you wear suitable clothing and footwear for the weather conditions and bush setting.

Where are the closest toilets?
Public toilets are located at 6 Meninya Street (off the sealed car park at the top of Kerrabee Soundshell). There are limited portable toilets within Horseshoe Lagoon and around the Soundshell precinct.

Are dogs allowed at Moama Lights?
No. We love fur babies but please leave your dog at home or in pet friendly accommodation, as they will not be permitted into the event arena.

Can I purchase food and drinks?
Some food and drink options will be available at the Kerrabee Soundshell precinct (event entrance/exit). There are numerous hospitality venues within walking distance of Horseshoe Lagoon and we encourage you to support these venues before, or after you attend Moama Lights.

Do you have social media accounts?
Instagram: www.instagram.com/moamalights
Facebook: www.facebook.com/MoamaLights